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Zero Contact Delivery

At Domino’s, our first priority is the health and safety of our team members and customers.

That's why we are now offering Zero Contact Delivery. 

This means having your favourite Domino’s meal delivered piping hot and fresh like usual, but with no direct contact between you and your Delivery Expert.

We understand the trust our customers place in us to deliver safe, freshly prepared meals and take our responsibility seriously.  

 

How it works

For your peace of mind, when you choose Zero Contact Delivery, the Delivery Expert will place your order in front of your door before moving back to a safe distance.

They will then contact you by phone to let you know they have arrived and wait to ensure you have collected your order.

 

FAQs

Will all orders be Zero Contact Delivery?

Yes. For the health and safety of our Customers and Staff we have implemented this across all orders - no need to opt in.

Does a Zero Contact Delivery cost extra?

No. We believe our customers deserve to feel as safe and comfortable as possible when ordering food in these uncertain times.

Can I pay with cash?

We still accept cash for delivery and pick up orders, but prefer you pay online using credit card or PayPal.

What else is Domino’s doing to protect team members and customers?

Domino’s follows strict food safety and hygiene procedures, including regular hand washing, sanitising and wearing gloves when making pizzas. Our pizzas are then cooked in an oven that exceeds 260 degrees Celsius and are not touched again by human hands. Additionally, we have auditors in our stores every day of the week, making sure that Domino’s rigorous food safety and hygiene practices are being followed.

What to expect

Select Zero Contact Delivery when placing your order online or request it over the phone.

The Delivery Expert will place your order on a safe surface in front of your door...

...and then contact you by phone to let you know when your order has arrived.

The Delivery Expert will then move back to a safe distance and wait until you collect your order.

Terms & Conditions

Terms and Conditions

*10% surcharge applies after 10pm in selected stores. 10% surcharge applies on Sundays. Surcharge of up to 20% applies on public holidays. Minimum delivery order up to $22.90 (excluding extended delivery, Sunday, and Public Holiday surcharges).

*Skip the Queue priority order service available for online orders only. Skip the Queue not available for pre-timed orders or UberEats, Menulog or DoorDash orders. $4 service fee applies to Skip the Queue delivery orders and $3 service fee applies to Skip the Queue pick up orders (subject to change).

^kJ information based on Pizza made on Classic Crust. The average adult daily energy intake is 8700kJ.

*The displayed prices are local prices at your selected store only. Customisation & upgrades may incur additional charges. Additional charges as displayed apply for extra toppings. Promotional pizzas are excluded from Buy One Get One Free and % Discount Offers. $2 Half ’n’ Half surcharge for Large Pizzas. Half ‘n’ Half not available for Vegan Cheese Pizzas, Gluten Free or with Lunch Box. $3 extra for Vegan Cheese on Large Pizzas. $2 extra for Cheese Burst Crust on Large Pizzas. $3.60 extra for Gluten Free Sourdough Crust on Large Pizzas. $3.60 extra for Cheesy Crust on Large Pizzas. $4 extra for Garlic Cheesy Crust on Large Pizzas. Premium Pizzas $3 more than Traditional Pizzas when using a Traditional Pizza voucher. Upgrade to a Family Pizza for $4 extra on Value, Value Max, Traditional, Vegetarian Plant-Based, Vegan, Premium Pizzas (selected stores only). Family available on Classic Crusts only. Family pizzas are 50% bigger in surface size post-bake, and have 50% more toppings, than Large Pizzas. Cheesy Crust, Cheese Burst Crust, Garlic Cheesy Crust and Gluten Free Sourdough Crust available on Large Pizzas only. No indulgent crusts allowed on Family or Vegan Cheese Pizzas. Cheesy Crust and substitute toppings not allowed on Vegan Cheese Pizzas. Substitute toppings may not be allowed on Promotional Pizzas. Mini Pizzas in Lunch Box are not customisable. Vegan Pizzas not available in Lunch Box. Drivers only carry $20 in change. All offers not valid with any other coupon or offer unless otherwise stated.

**Ingredient & Allergen Information

Domino’s stores will endeavour to provide products that do not contain allergens if requested by you, but traces of allergens, including traces of gluten, may be unintentionally present in food due to cross-contact during store operations. We cannot guarantee that your order will not contain allergens or gluten. Subject to law, Domino’s will not be liable for any costs, fees, claims, damages, or charges whatsoever, including medical costs, if a customer has any adverse reaction to a product sold through a Domino’s store. Please note that alterations to our menu and ingredients sourced from various suppliers may affect the allergen content of our menu items. We recommend customers read our Allergen & Nutritional Information listed for each product on our website or contact the Domino’s vocal team https://www.dominos.com.au/about-us/contact-us/feedback-form for further information.

Vegan & Vegetarian Products

Our vegan and vegetarian menu items are formulated to be suitable for individuals who follow a vegan or vegetarian diet for ethical or lifestyle reasons. Our vegan and vegetarian menu items may not be suitable for people with a food allergy. Refer to our Domino’s Allergen & Nutritional Information listed for each product on the website or contact the Domino’s Vocal team AU https://www.dominos.com.au/about-us/contact-us/feedback-form for more information. Domino’s stores will endeavour to provide vegan or vegetarian products if requested by you, but traces of meat and/or dairy products may be unintentionally present in food due to cross-contact during store operations. We cannot guarantee that all vegan and vegetarian products will not contain animal products

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