ABOUT OUR PRICING

Our goal is to ensure Domino’s remains the home of great value. With so many feeling the pinch right now, that hasn’t changed.

However, in order to continue to provide hot and fresh pizzas, delivered fast, at an affordable price, we have had to make some changes to our pricing including introducing a small Delivery Service Fee.

This helps us cover the cost of fuel, food and utilities, and ensures we can train and retain our team members.

We like to be as transparent about our pricing as possible. See below our pricing structure sliced and diced to help answer any questions you may have.

 

PICK UP PRICING

Our pick up menu is where you will find the lowest pricing. There are no delivery fees included because in this instance, you ARE the delivery expert. Place your order online, over the phone, or in-store and our friendly team will greet you at the store with a smile.

If you would prefer to stay in the car when picking up your order, simply select ‘Carpark Delivery’ for no additional fee and we’ll bring your order out to you!

 

DELIVERY PRICING

Our delivery menu offers the ultimate convenience – hot and fresh pizza delivered straight to your door! Our delivery pricing takes into account the extra costs of labour and fuel charges required for a delivery. We cover this cost partly in the price of the first pizza delivered and then a discount is applied to further pizzas after that to reward customers that order more.

 

DELIVERY SERVICE FEE

A Delivery Service Fee of 6% (capped at $4) applies to online delivery orders on Monday – Saturday.

This small fee helps our business owners and operators, many of whom live locally in your communities, to cover the cost of operating a delivery business – ensuring that we can continue to provide the most efficient and reliable food delivery service in the country.

The Delivery Service Fee does not apply on Sundays and Public Holidays, where different surcharges apply.

 

EXTENDED DELIVERY FEE

This fee (which ranges from $4.95 – $8.95) only applies to deliveries that are outside the normal delivery zone for a store, where otherwise it would not be possible for a store to deliver. It ensures we can continue to deliver delicious pizzas straight to your door. If this fee applies to your order, it will be clearly displayed at the checkout.

 

15 AND 20 MINUTE GUARANTEE

The 15-minute guarantee is $5, and the 20-minute guarantee is $3.

 

This small, voluntary guarantee ensures we prioritise your order no matter how busy we are, and get it to you in less than 15 or 20 minutes. This is a completely optional add-on to your order, but great for when you’re racing against the clock! If, for some unforeseen reason, you pay this fee and your order doesn’t arrive in time, we’ll send you a voucher to make it up to you.

 

SUNDAY SURCHARGE

The Sunday Surcharge is 10% of your order value.

Our team members are a vital part of Domino’s, and on Sundays they receive wages that are up to 50% higher than on weekdays. A small Sunday Surcharge allows for these higher wages, which are amongst the highest in our industry, while keeping our prices lower on other days. This charge applies to all orders, both pick-up and delivery, on a Sunday.

 

PUBLIC HOLIDAY & CHRISTMAS DAY SURCHARGE

The Public Holiday Surcharge is 15% of your order value, and the Christmas Day Surcharge is 20%.

At Domino’s, we pride ourselves on paying amongst the highest wages in our industry. In fact, on public holidays our team members receive wages that are more than double that on ordinary weekdays. A small public holiday surcharge allows for these higher wages while keeping our prices lower on other days. This charge applies to all orders, both pick-up and delivery, on Public Holidays and Christmas Day.

 

WE WELCOME YOUR FEEDBACK

Domino’s always aims to provide high-quality meals, hot and fresh, at an affordable price. For the best deals, remember to check out the Domino’s App for all our best money-saving special offers.

Put us to the test, we welcome your feedback about the value we provide.

If you have any questions about our pricing, or your order, please reach out to our 24/7 Customer Feedback Team via Facebook or our online feedback form.